House rules, terms & cancellation

Draft structure — replace the bracketed placeholders with your actual policies. Keep the wording plain; this is what guests will actually read.

House rules

• Check-in: from 15:00 · Check-out: by 11:00
• Maximum occupancy: [X guests]
• Smoking: not permitted indoors; permitted only on the patio at the apartment entrance
• Pets: not allowed
• Parties or events: [not permitted]
• Quiet hours: [e.g. 22:00–08:00, out of respect for neighbours in the building]
• Sauna use: [any specific instructions — e.g. switch off after use, ventilation]

Terms & conditions

Booking & payment

[Deposit / full payment terms, accepted payment methods, currency.]

Identification & registration

Finnish law requires accommodation providers to register certain guest details, particularly for guests arriving from outside Finland. [Otto: confirm exact process — ID shown at check-in, registration form, etc.]

Damage & liability

[Any damage deposit or liability terms.]

Cancellation policy

[State your cancellation policy clearly — e.g. free cancellation up to X days before check-in, then a Y% charge. If this differs by booking channel (direct vs Airbnb vs Booking.com), say so explicitly, since each platform also applies its own cancellation rules to bookings made there.]